Terms of Service

Last updated: December 2024

Acceptance of Terms

By accessing and using the vincebello website and services, you accept and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and vincebello B.V., a company registered in the Netherlands. If you do not agree to these terms, you must not use our website or services. Your continued use of our services constitutes acceptance of any modifications to these terms.

About vincebello

vincebello B.V. is a Dutch company (Registration Number: C66314525, VAT Number: NL55200164B01) located at Marktplein 115, 6523 RQ Nijmegen, Gelderland, Netherlands. We provide minimal beauty consultation services, wellness guidance, and educational content through our website and direct consultations.

Services Description

vincebello offers beauty consultation services, personalised skincare advice, wellness guidance, and educational content related to minimal beauty practices. Our services are provided for informational and educational purposes and are not intended to replace professional medical advice. All recommendations are based on general beauty and wellness principles and should be adapted to your individual circumstances.

User Obligations

By using our services, you agree to: provide accurate and complete information during consultations and communications; use our services only for lawful purposes and in accordance with these terms; respect the intellectual property rights of vincebello and third parties; not attempt to gain unauthorised access to our systems or data; not use our services to harm, harass, or violate the rights of others; maintain the confidentiality of any login credentials or account information; and notify us immediately of any unauthorised use of your account or security breaches.

Booking and Cancellation Policy

Consultation appointments must be booked in advance through our contact form or direct communication. We require at least 24 hours notice for cancellations or rescheduling. Cancellations made with less than 24 hours notice may be subject to a cancellation fee. We reserve the right to cancel or reschedule appointments due to unforeseen circumstances and will provide as much notice as possible.

Payment Terms

Payment for services is due as agreed upon booking or as specified in your service agreement. We accept various payment methods as communicated during the booking process. All prices are in Euros and include applicable VAT. Refunds are handled on a case-by-case basis in accordance with our cancellation policy and applicable consumer protection laws.

Intellectual Property

All content on the vincebello website, including text, images, logos, designs, and educational materials, is the intellectual property of vincebello B.V. and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission. The vincebello name, logo, and branding elements are trademarks of vincebello B.V. You are granted a limited, non-exclusive license to access and use our website and services for personal, non-commercial purposes only.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these terms. By using our services, you consent to the processing of your personal data as described in our Privacy Policy. We implement appropriate security measures to protect your information, but cannot guarantee absolute security of data transmitted over the internet.

Health and Safety Disclaimers

The advice and recommendations provided by vincebello are for general informational purposes and should not be considered medical advice. Always consult with qualified healthcare professionals before making significant changes to your skincare routine, especially if you have sensitive skin, allergies, or medical conditions. We are not responsible for any adverse reactions or outcomes resulting from following our recommendations. Individual results may vary, and we make no guarantees about specific outcomes.

Limitation of Liability

To the maximum extent permitted by law, vincebello B.V. shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages. Our total liability to you for any claims arising from these terms or your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so these limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless vincebello B.V., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising from your use of our services, violation of these terms, or infringement of any rights of another party.

Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause, and with or without notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties, or for any other reason in our sole discretion. You may terminate your relationship with us at any time by ceasing to use our services and contacting us to close any accounts. Upon termination, your right to use our services will immediately cease, but the terms that by their nature should survive termination will remain in effect.

Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law principles. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of the Netherlands. If you are a consumer resident in the European Union, you may also have the right to bring proceedings in the courts of your country of residence.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the updated terms on our website and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated terms. We encourage you to review these terms periodically to stay informed of any changes.

Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms will remain in full force and effect and continue to be binding and enforceable.

Entire Agreement

These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and vincebello B.V. regarding the use of our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Company: vincebello B.V.

Address: Marktplein 115, 6523 RQ Nijmegen, Gelderland, Netherlands

Email: legal@vincebello.com

Phone: +31 20 698 9246

Registration Number: C66314525

VAT Number: NL55200164B01

Important Notice

By using vincebello services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms are legally binding and govern your relationship with vincebello B.V.